We are currently seeking a Billing and A/R Specialist to join our shared services group at VITAC, a core division of The Verbit Group. VITAC's 35 years of captioning expertise together with Verbit's dual Artificial Intelligence + Human Intelligence method, makes us the most trusted solution for ensuring all video and audio content, both live and recorded, is accessible to everyone.
In this role, you will have the opportunity to be a part of our Accounts Receivable shared services vision through working cross-functionally as we continually expand our company footprint. This role will report to the Billing and Accounts Receivable Operations Manager.
Responsibilities:
- Generate monthly invoices and detail reports, and reconcile to the source data
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Upload invoices to customer portals- Set up new customers in ERP/billing system
- Working with assigned group of clients - Research billing discrepancies and questions and respond to internal and external inquiries on a timely basis
- Post customer payments in NetSuite - Payment applications including ACH payments, Lockbox checks, applying Flywire credit card payments as needed on behalf of clients.
- Communicate via email and phone regarding past due invoices
- Work with internal departments to continually improve processes
- Return Authorizations, Credit Memos, Rebills
- Other duties and projects as directed by the Billing & AR Operations Manager
Requirements:
Requirements:
- At least 1+ year of experience in Accounts Receivable, Customer Service, Billing, or related area.
- Strong interpersonal skills with the ability to work collaboratively with various departments and interact with strategic customers
- Strong written and oral communication skills
- Strong attention to detail
- Ability to grasp concepts and learn quickly
- Experience with NetSuite ERP, Zone Billing, and Salesforce preferred, or willingness to learn
- Proficiency with MS Excel
- Ability to work without supervision, yet open to receiving and following directions
- Job schedule is M-F, with opportunity for overtime during peak billing periods.
- This position can be either a Hybrid position working 1-2 days a week from our Greenwood Village- Colorado office or a fully Remote position. (Onsite fitness center at Greenwood Village location)
Verbit is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.
Our compensation falls between $21-23/hr and will align with the candidate’s experience and skill set. In addition, Verbit offers a comprehensive benefits package, including Medical Insurance, Dental Insurance, Vision Insurance, Life and AD&D Insurance, Short Term and Long Term Disability, Paid Time Off and 401k.
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company:
VITAC
industry code:
4
