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Descriptions
Greetings from HonorVet Technologies.
We are looking for Hotel Receptionist in the Los Angeles CA location.
As the Front Desk Agent, you will continue to provide exceptional customer service.
Greet all guests upon arrival and ensure a fast, efficient check-in process including verification of guests’ identification, credit, and payment for stay.
Assign room keys, assist guests, complete registration cards, and provides other assistance as needed.
Place guest and room information in the appropriate front desk packets and communicate information to the appropriate hotel personnel.
Accommodate special requests whenever possible.
Coordinate requests for maintenance and repair and maintain guests’ room key storage.
Thoroughly understand and adhere to proper credit, check-cashing, and cash handling policies and procedures.
Perform cashier responsibilities (i.e. bill and invoice settlement, post charges to the guest accounts, and perform foreign currency exchanges).
Assist with incoming calls through PBX console in a polite and professional manner using standard phraseology and routing to the right department, guestroom, meeting room, or facility.
Use proper telephone etiquette.
Take messages and ensure their prompt delivery.
Use proper mail, package, and message handling procedures.
Job Type: Full-time
Salary: $19.00 - $19.07 per hour
Benefits:
- Paid time off
Schedule:
- Day shift
- Monday to Friday
- Overtime
- Weekend availability
Ability to commute/relocate:
- Los Angeles, CA 90007: Reliably commute or planning to relocate before starting work (Required)
Education:
- High school or equivalent (Required)
Experience:
- Hotel experience: 1 year (Preferred)
- Hotel Receptionist: 2 years (Required)
Work Location: One location
Speak with the employer
+91 (973) 552-4262
