Werner Nugent Plumbing, Inc is CURRENTLY LOOKING TO HIRE A dispatch/ADMINISTRATIVE ASSISTANT, THE PRIORITY OF THIS POSITION WILL BE DISPATCHING AND OPTIMIZING OUR SERVICE TECHNICIANS’ SCHEDULES. OUR DISPATCHER GAINS AN UNDERSTANDING OF OUR CUSTOMERS’ PLUMBING CHALLENGES AND SCHEDULES SERVICE CALLS BASED ON THE CUSTOMER’S NEEDS.
WE OFFER COMPETITIVE WAGES AND A FULL LINE-UP OF BENEFITS INCLUDING:
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PAID TIME OFFPAID HOLIDAYS
MEDICAL/VISION/DENTAL INSURANCE AND MORE
PROFESSIONAL DEVELOPMENT
RESPONSIBILITIES:
CONSISTENTLY ANSWER PHONE CALLS IN A PROFESSIONAL MANNER
COMPASSIONATELY RESPOND TO CUSTOMERS’ PLUMBING CONCERNS
EFFICIENTLY SCHEDULE PLUMBING SERVICE CALLS
MAINTAINING A FULL SCHEDULE OF PLUMBING SERVICE CALLS
ENSURING PROPER GATHERING AND DOCUMENTATION OF NECESSARY SERVICE CALL DETAILS
RESPONSIBLY MAKE CRITICAL SCHEDULING DECISIONS ON BEHALF OF THE COMPANY
PROVIDING EXCEPTIONAL COMMUNICATION WITH BOTH OUR PLUMBING TECHNICIANS AND CUSTOMERS REGARDING DAILY SERVICE CALLS AND JOB DETAILS
LIGHT OFFICE DUTIES
KEY QUALIFICATIONS:
COMPUTER SAVVY
COURTEOUS AND FRIENDLY DEMEANOR
ANTICIPATE CHANGE AND RESPOND WELL
ABLE TO QUICKLY SOLVE PROBLEMS AND BE DECISIVE
MANAGE CRITICISM PROFESSIONALLY
COMMUNICATE WELL
DETAIL ORIENTED
RESPONSIBLE
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